The till · Tables and kitchen

How Gigoo Restaurant handles your tables and the kitchen

Your floor plan shows every table at a glance. Orders go to the kitchen and the bar by station, and only what is new is sent.

The till is open: click Unlock Register.

Type your four-digit PIN and press Enter. Your PIN is never shown.

On the floor plan, click the table, here 4.

The order opens with the table, the floor, the guests and the order type at the top: Table 4 · Main Hall · 4 guests · Dine In. While nothing is ordered, Release table frees the table again.

Click a dish on the menu. The category buttons (Food, Drinks) or Search products... find it.

A dish with options opens a box: pick the choices...

...an extra price shows next to its choice, here Large + 8.00 AED...

...and click Add.

Add the next dish. Prices on the till include VAT.

And a drink. Each new line reads 'New · not sent yet'; − and + change the quantity.

To add a request for the kitchen, select the line...

...and click Note.

Type the request, or pick one of the buttons.

Click Apply. The note shows under the line.

The orange button at the bottom left lists what is new by menu category: here Grills 1, Starters 1, Fresh Juices 1. The Total includes VAT, with the Taxes above it.

Click it. The new items go to the kitchen, where the tickets print at each station (a device step, not shown here), and the till goes back to the floor plan.

Table 4 now reads Ordered, with its amount and the minutes since it was seated. A table seated for 90 minutes or more stands out.

When the table orders more, open it again.

Add the dishes. The lines already sent read Sent; the new one reads 'New · not sent yet'.

Click the orange button again: only the new items go to the kitchen.

What Gigoo does for you

Each table shows at a glance whether it is free, seated or ordered, with the amount and the minutes since the guests sat down. A table open 90 minutes or more stands out.
Dine in, takeaway and phone delivery. A takeaway asks only a name. A delivery asks for the customer with an address and stays open until the driver is back, then it is paid at the till.
Dishes with options such as spice, size or extras with a price, combos, notes for the kitchen and courses.
Orders print in the kitchen by station on Epson network (ePOS) printers: food to the kitchen, drinks to the bar. Only new items are sent, and an item taken off prints as cancelled.
Waiters can take orders on their own phones or tablets on the same till.
Every order keeps its own number. A cancelled order keeps its number too, so no number is missing.

What you do

Click the table on the floor plan. The order opens with the table, the floor, the guests and the order type at the top.
Click the dishes on the menu. A dish with options opens a box to pick them, with any extra price shown next to its choice.
Add a request for the kitchen with Note.
Click the orange button at the bottom left: it lists what is new by menu category. The new items go to the kitchen and the till goes back to the floor plan.
When the table orders more, open it again and send the new dishes the same way.

Move a table, merge, split the bill

Transfer / Merge moves an order to an empty table, or merges it with the order of a table that already has one. Split puts the dishes you choose on a new order of the same table, which the guest pays on its own.

The till is open: click Unlock Register.

Type your four-digit PIN and press Enter. Your PIN is never shown.

Open the table, here 5.

Click ⋮ at the bottom right of the order.

Transfer / Merge, Split and Guests are here.

Click Transfer / Merge.

The floor plan shows "You are currently transferring the order T 5".

Click the new table. An empty table, here 7, takes the order; a table with an order merges both into one on that table, with all the lines.

To split the bill, click ⋮ again...

...and Split. Bill Splitting lists the lines.

Click the lines one guest pays...

...the right side shows their amount against the order's, here 115.50 AED / 186.90 AED.

Payment takes that guest's payment now; Split Order moves the lines to a new order on the same table.

Click Split Order.

The lines are on a new order of table 7, 7B. Repeat for each guest.

The kitchen printers

Each kitchen station has its menu categories and the address of its Epson network printer: its fixed IP address on your network or its serial number. Test prints a test receipt, and Get started ticks itself once every station prints. A printed ticket is a step on your printer, so it is described here in words.

Questions

Does Gigoo Restaurant connect to delivery apps?

No. Gigoo Restaurant takes phone delivery orders at the till. There are no delivery-app connections and no delivery time slots.

Which kitchen printers does it use?

Epson network (ePOS) printers. A kitchen station takes the printer's fixed IP address on your network or its serial number.

Is there a kitchen display screen?

No. Orders print at the kitchen and bar stations.

Worked example: a table for four, with a split bill and a tip