Worked example · WQ-03

Closing the day: open tables settled, Z report, tips owed, the session posted

Youssef cannot close the Counter till while three tables are open; Arjun takes the payment of two, Youssef takes the never-served one's dishes off and releases it, then closes the till with counts that match. The session posts at once; the Tips report shows what is owed to staff.

The case

Bayt Al Tannour Restaurant, Counter till, session SES/2026/0003, 27/10/2026. Opened at 868.70 AED cash; earlier today 3 orders for 165.60 AED (one of them a refund). Tables 2, 5 and 6 are still open. Cashier Arjun Menon; Restaurant Manager Youssef Amin. Prices include VAT at 5%. This example is its own run on a fresh copy of the demo restaurant, so its numbers are its own.

1. The till won't close

Youssef opens Close Register and types the counts, but the till refuses while tables are open.

Expected so farCash 898.10 AED = 868.70 + 29.40 · Card 136.20 AED

MessageSettle the open tables first: a till closes only when none is left.

Service is over. Youssef Amin, the Restaurant Manager, unlocks the Counter till...

...with his PIN. The PIN is never shown.

Tables 2, 5 and 6 still read Seated: every open table must be paid or cancelled first.

He tries anyway: ≡...

...Close Register.

He types the counted cash...

...and the card machine's total.

Close Register.

"Settle the open tables first: a till closes only when none is left." Review Orders lists them.

2. Tables 2 and 5 pay

Their dishes were never sent through the till, so the till asks first; Arjun clicks Order. Table 2 pays in cash with a 5.00 AED tip, table 5 by card.

Table 2T1/2026/000013 · 128.10 + 5.00 tip = 133.10 AED in Cash · VAT 5% on 122.00 = 6.10

Table 5T1/2026/000014 · 186.90 AED by Card

Arjun Menon, a cashier, unlocks the till...

...with his PIN.

Table 2 asks for the bill: he opens it. Its lines still read 'New · not sent yet'.

Payment.

"It seems that the order has not been sent. Would you like to send it to preparation?": Order sends the dishes to the kitchen; Discard, if they don't need it.

He clicks Order, then the payment screen opens.

The guests add a tip: Tip...

...5...

...Confirm.

They pay in cash.

Validate.

Paid, with the Tips line on the receipt.

New Order goes back to the floor plan.

Table 5 next.

Payment...

...Order, as for table 2...

...and the guests pay by card, taken on the bank's card machine first (a device step).

Validate.

New Order.

3. Table 6 was never served

Youssef takes its two Cheese Manakish and two Turkish Coffee off one by one (none had gone to the kitchen, so no PIN) and clicks Release table.

Table 656.70 AED taken off · the table free

Table 6 was never served. Youssef unlocks the till...

...with his PIN.

He opens table 6: two Cheese Manakish and two Turkish Coffee, not sent yet.

He takes the dishes off one by one, so the record is kept...

...the second Cheese Manakish...

...a Turkish Coffee...

...and the other. None had gone to the kitchen, so no manager's PIN is asked.

With nothing ordered, Release table frees the table.

Table 6 is free. No table is open now.

4. Close the till

No table is left. Youssef counts the drawer and the card slip; both match, so there is no difference, and the till closes.

Orders5 orders: 485.60 AED

Cash1,031.20 AED expected = 868.70 + 162.50 · 1,031.20 counted

Card323.10 AED expected = 136.20 + 186.90 · 323.10 counted

Youssef unlocks the till...

...with his PIN.

≡...

...Close Register.

The Closing Register box: per payment method the opening cash, the payments by cashier and the cash in / out, then what is expected.

He counts the drawer: the cash matches what is expected...

...and the card machine's end-of-day slip matches the card payments. Daily Sale would download the day's Sales Details first.

Close Register.

The till is closed and back at Open Register. The session is posted to the accounts (Till Sales).

5. Tips owed, session posted

The Tips report shows the month's tips by day, by card and in cash, by cashier, and what is still owed. In Sessions the day's session is closed.

Tips this monthAED 34.00 on 5 orders · by card 29.00 · in cash 5.00 · today 11.00

Still owed to staffAED 34.00 (balance of 201027 Tips Payable) · nothing paid out

Session entryPOSS/2026/0004 · Dr 102012 Accounts Receivable (PoS) 485.60 · Cr 500001 Sales Account 470.00, Dr 18.00 (the refund) · Cr 201017 VAT Output 23.50, Dr 0.90 · Cr 201027 Tips Payable 11.00

PaymentsTL1/2026/0002 · 162.50 cash · BRV/2026/0003 · 323.10 card

Youssef goes to Operations › Restaurant › Reports.

Then Restaurant.

Then Reports.

He picks Tips: by day and cashier, by card and in cash, and what is still owed to staff.

Tips are not sales and carry no VAT: they wait on Tips Payable until they are paid out to staff.

Then Operations › Restaurant › Sessions.

Today's Counter session is closed at 17:01 and posted to the accounts. The new session, '/', starts from the cash counted at closing, 1,031.20.

The result

Every table is settled, the till is closed with no difference, and the day is in the books: one Till Sales entry with the sales, the refund, the VAT and the day's 11.00 AED of tips on Tips Payable, plus the cash and the card settlement. The tips stay owed to staff until they are paid out. The Sales Details report printed after closing is the day's Z report.

Closing the day: open tables settled, Z report, tips owed, the session posted

The case

1. The till won't close

2. Tables 2 and 5 pay

3. Table 6 was never served

4. Close the till

5. Tips owed, session posted

The result

Try Gigoo Restaurant free for 14 days.